Privacy Policy

visaconsultexpert.com ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website VisaConsultExpert.com ("Website"). It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR) and other data protection laws worldwide.

1. Information We Collect

1.1 Personal Data: We may collect personal data that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Passport information

  • Payment details

  • Any other information you choose to provide during the consultation process

1.2 Automatically Collected Data: We may automatically collect certain information when you visit our Website, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Pages viewed and time spent on the Website

  • Cookies and similar tracking technologies (see Section 5 for more information)

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To provide, operate, and maintain our services

  • To process your visa application and related services

  • To communicate with you, including responding to your inquiries

  • To send administrative information, such as updates to our policies, terms, or services

  • To process transactions and send you related information, including purchase confirmations and invoices

  • To improve our Website, products, and services

  • To comply with legal obligations and regulatory requirements

  • To prevent fraudulent transactions, monitor against theft, and protect our services

3. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal bases:

  • Consent: You have given your consent for us to process your personal data for specific purposes.

  • Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. How We Share Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your personal data may be transferred as part of that transaction.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

  • Other Parties with Your Consent: We may share your information with other parties if you provide your consent.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience, analyze Website traffic, and collect information about your browsing habits. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Website.

Types of Cookies We Use:

  • Strictly Necessary Cookies: These cookies are essential for the operation of the Website and enable you to use its features.

  • Analytical/Performance Cookies: These cookies allow us to analyze how visitors use the Website and monitor Website performance.

  • Functionality Cookies: These cookies enable us to remember your preferences and enhance your experience on the Website.

  • Targeting Cookies: These cookies track your browsing habits to deliver relevant advertisements.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. The retention period will depend on the type of information and the purpose for which it was collected.

7. Your Rights

Under the GDPR and other applicable laws, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data.

  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes.

  • Right to Withdraw Consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the contact information provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). These countries may have data protection laws that are different from the laws of your country. Where we transfer your personal data to a country outside the EEA, we will ensure that appropriate safeguards are in place to protect your personal data, such as the use of standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Portugal, with regard to privacy and data protection regulations applicable in the European Union and other jurisdictions worldwide.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at info@visaconsultexpert.com

By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Last Updated 10-AUG-2024